kAI Companion is Kayzen’s built-in AI assistant designed to help you navigate the platform with clarity and confidence. Available directly inside the Kayzen Console and the Help Center, it provides instant, accurate guidance — 24/7 — so you can stay unblocked and move through workflows faster.
Whether you’re learning how a feature works, troubleshooting a setup issue, or searching for the right documentation, kAI Companion is always there to help.
What is kAI Companion?
kAI Companion is Kayzen’s built-in AI assistant that helps users:
Understand how platform features work
Learn workflows step-by-step
Troubleshoot common setup or tracking issues
Delivers accurate guidance straight from official documentation, without the manual lookup.
Stay unblocked at any time, with answers available 24/7
It lives directly inside the Kayzen platform and Help Cente via the chat widget
🚀 Key Capabilities
Platform Education
Breaks down how features work, including optimization modes, conversion setup, tracking options, and more.
Workflow Guidance
Helps you navigate steps such as:
Creating campaigns
Setting up CPA or CPA-RT events
Understanding targeting and delivery settings
API Support & Guidance
Helps you understand how to work with Kayzen’s APIs, including:How to authenticate and access endpoints
How to interpret common API responses and error messages
Where to find the correct API documentation
Best practices for integrating Kayzen APIs into your workflows
Troubleshooting Support
Provides guidance on:
Why a campaign may not be spending
Why events are not tracking
How to resolve common setup misconfigurations
How to diagnose creative or tracking issues
Documentation Retrieval
kAI Companion pulls from verified Kayzen documentation, so you no longer need to search or guess where information lives.
Voice-Based Interaction
Prefer speaking instead of typing? kAI Companion supports voice queries, allowing you to ask your question out loud and receive instant answers — making it faster and more accessible, especially during multitasking or walkthroughs.
24/7 Instant Access
Ask anytime — evenings, weekends, across time zones. No queue, no delays.
Screenshot-Based Help
If something looks unclear on your screen, you can share a screenshot and kAI Companion will provide contextual explanations.
🚫 What kAI Companion Cannot Do
To set the right expectations, kAI Companion currently does not:
Access to campaign performance data or dashboards yet.
Compare or analyze inventory availability, pricing, or user reach
You have kAI Pro for this.
View or modify account settings
Trigger actions within the platform (e.g., activate a campaign, change a bid)
💡 Common Things You Can Ask
Here are examples of real questions users ask kAI Companion every day:
Setup & Configuration
“How do I set up conversion tracking for CPA campaigns?”
“Where do I configure CPA optimization?”
“How do I set frequency capping?”
“What’s the difference between Explore and Optimize mode?”
Platform Navigation
“Where can I find the reporting section for events?”
“How do I create audience segments?”
Troubleshooting
“Can you please review below HTML code as it is not rendering?”
“Can you have a look at the attached screenshot and help me understand the issue?”
“I am unable to save campaign changes. Can you pls help?”
Feature Explanations
“Explain how impression tracking works.”
“What does the Bid Strategy setting do?”
“How does Kayzen handle creative rendering?”
💬 FAQs
Q1. Is kAI Companion free?
Yes, it’s included for all Kayzen customers and demo users.
Q2. Does kAI Companion access my campaign data?
No, it does not read or interpret live campaign performance yet.
Q3. Can I speak to a human instead?
Yes — type “Talk to Support” in the chat, and the support team will join.
Q4. Can I share feedback on kAI Companion?
Definitely. After any conversation, you’ll see an in-chat feedback option, or you may share feedback with your CSM.
Q5. Can kAI Companion help with inventory, Unique users or pricing insights?
No — for supply availability, CPMs, and user reach, please use kAI Pro.
Q6. Can it help diagnose issues if I share a screenshot?
Yes, kAI Companion can interpret screenshots and offer contextual guidance.
📘 Tips to Get the Most Out of kAI Companion
Be specific: include formats, OS, or workflow steps when possible
Use screenshots: especially for configuration or UI-related questions
Ask follow-ups: kAI Companion understands context within a session
Try it during onboarding: it accelerates learning dramatically
⚠️ Disclaimer
kAI Companion uses generative AI. It is trained on Kayzen documentation and workflows, but its responses may occasionally be incomplete or require verification. Always double-check critical configurations before applying them.
Start Learning with kAI Companion
Click the chat icon inside the Kayzen Console or any Help Center page to begin.
Your always-on guide is just one message away.